With the cannabis space becoming even more crowded with competition, the summer 2023 sales season may feel like a ticking bomb. Cannabis retailers and product brands alike are racing to finalize their marketing strategies without answers to key questions that marketers in other industries have the luxury of understanding.
To contend with those unknowns, we’d recommend putting some sharp focus on the following elements of your cannabis marketing strategy to drive performance with a multi-channel approach.
First Party Data
Without consistent and direct access to key federally regulated software and tools, cannabis brand marketers are often left to make decisions in the dark. As the industry becomes more sophisticated, so do the needs of the cannabis brand. Consumer insights can be generically assumed and understood via research put forth by analysts at the national and state level, but what about the insights that can be gathered on customers you actually see every day? There’s no replacement for first party data to support your organization’s understanding of its target customer.
First Party Data
Without consistent and direct access to key federally regulated software and tools, cannabis brand marketers are often left to make decisions in the dark. As the industry becomes more sophisticated, so do the needs of the cannabis brand. Consumer insights can be generically assumed and understood via research put forth by analysts at the national and state level, but what about the insights that can be gathered on customers you actually see every day? There’s no replacement for first party data to support your organization’s understanding of its target customer.
Product and Experience Feedback
Ever wonder how a cannabis product makes it to market? The research and development process does not end after a product leaves the shipping bay and heads towards retailers and consumers. In fact, some products arrive on retailer shelves without being tested for anything other than plant quality, leaving much to be desired by way of experience guarantees. While trained and knowledgeable, budtenders can only hold so much information about the variety of products they are selling to the variety of consumers who are purchasing from them. Give your front-line employees a boost by collecting and distributing consumer feedback on the products you want them to be pushing so that they can provide the best connections between products and consumers.
Community Partnerships
If you’d like your brand’s name in the mouths of more people, you first must have it poised for this word of mouth. A great way to build lasting partnerships is to show that your brand is dedicated to the communities it’s serving. The organization you represent is so much more than its storefront or digital presence, so showing up in your community is a must to maintain relevancy and boost brand awareness to your local, potentially most-loyal customers. Build connections with non-profit organizations, events, and other brands in your sector to drive the cannabis conversation forward in your communities.
Community Partnerships
If you’d like your brand’s name in the mouths of more people, you first must have it poised for this word of mouth. A great way to build lasting partnerships is to show that your brand is dedicated to the communities it’s serving. The organization you represent is so much more than its storefront or digital presence, so showing up in your community is a must to maintain relevancy and boost brand awareness to your local, potentially most-loyal customers. Build connections with non-profit organizations, events, and other brands in your sector to drive the cannabis conversation forward in your communities.
Video and Photo Content
Maintaining a full team dedicated to video, photo, and copy creation can present major barriers to entry into the multichannel marketing space. How do brands bridge the gap, especially knowing most of your staff members and loyal customers are taking photos and shooting video throughout the day? We recommend creating a centralized repository of content for every member of your team to contribute to so that there’s always a fresh perspective available for products and services.
More Hours
in the Day
Naturally, all marketers wish for more time, more budget, and more hands to get done what they want and need to. In cannabis, marketing also tends to be done by owners, brand reps, sales teams, legal and compliance, cultivation and processing, and more. Even if they’re not on your brand’s marketing team, your colleagues are your best source for increasing capacity and optimizing efficiencies with the proper end goal in mind. To increase the number of hours you have to market your brand in a day, look no further than to involve other key members of your team, and enable them to do so by developing and maintaining core processes for all types of information being gathered by and requested of the marketing department.
More Hours in the Day
Naturally, all marketers wish for more time, more budget, and more hands to get done what they want and need to. In cannabis, marketing also tends to be done by owners, brand reps, sales teams, legal and compliance, cultivation and processing, and more. Even if they’re not on your brand’s marketing team, your colleagues are your best source for increasing capacity and optimizing efficiencies with the proper end goal in mind. To increase the number of hours you have to market your brand in a day, look no further than to involve other key members of your team, and enable them to do so by developing and maintaining core processes for all types of information being gathered by and requested of the marketing department.
If you represent a cannabis brand that isn’t currently managing a multichannel strategy at a pace that feels right, let us know. MLive Media Group can provide support for all these strategic factors and more. We’d love to become an extension of your marketing department.
Contributed by Erin Bernhard, Account Executive
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